Baggage Claim and Arrivals Area is located on the left side of the ground level of Asheville Regional Airport's main terminal building. Carts are accessible on the ground level as well, and Skycaps are at the curbside of the main entrance, assisting passengers with their luggage. After clearing through arrivals security checkpoints and retrieving baggage at the baggage claim, passengers can exit the airport to find suitable ground transportations methods.

In case of losing baggage at the gate or on the airplane, travelers need to contact their airline immediately.

The Guest Services Center

The Guest Services Center opens at 8:30 am and gives directions, arranges ground transport, offers maps, brochures, and flight information. They also provide baggage cart rentals, postage, and shipping, copy, fax & scanning services.